Training and Support

Training Essentials - How we can help

Social Care Infusion offers a blended approach to training which includes classroom and online training with support. We provide step-by-step user guides, videos and we also offer e-learning training and support. We pride ourselves on providing extensive training and support for all our clients, ensuring they reach their full potential

Proposed next steps and deliverables

Introductory kick-off meeting to address your requirements
Production of detailed training plans
Production of agreed number of user guides and training course guidance's
Delivery of training sessions at a chosen venue on agreed dates
Go live and post implementation support if and when required

Finance Training and Support

Our finance module covers Liquidlogic / ContrOCC payments and billing training

This includes:

Support planning and service provisioning, including suspensions
Financial assessments, client billing and charging processes
Provider invoice and scheduled based payments
Contract management functionality
AP and AR export processes
In-built reports and customised reporting solutions
System configuration and derivation rules
Batch files and payment disputes
Online portals
Financial Protection
Organisational Recharges

Brokerage and Commissioning Training

Our Liquidlogic & ContrOCC Brokerage and Service Provisioning Module includes:

Update social work plan
Brokerage and commissioning steps
Reviewing time tabled services and schedules
New provider contracts and services
Cost arrangements and pricing structure
Joint Health and/or Education funded packages of care

Short breaks and Community based Support
Suspension of Services
Transitions and Life Span Services

Get in Touch

Support and training days can also be purchased to review current social care and commissioning queries. Simply contact us and we will be happy to help.